Funny thing is, they make their decisions based on want to make money, but usually it turns out things making most money were hampered and often crippled in the process rather than supported. They want things that earn, but they want them nice and safe, and above all, controlled. But you can't plan and control novelty and creativity; it's unexpected by definition. This is why fandom culture is so lively and creative - it's wild, untamed and asking no one for permission.

I read somewhere this quote, I think it's very apt, indeed.